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This section is not relevant to SaaS deployments.

How to Send Logs to / Forensic Acquisition and Investigation

There are several methods for sending logs to / Forensic Acquisition and Investigation, listed in order of ease:

  1. Automatically through the UI: Navigate to the Help screen in the / Forensic Acquisition and Investigation platform and click on Send Logs to Cado. This will automatically package the logs and send them securely to / Forensic Acquisition and Investigation over HTTPS.

  2. Download and upload manually: If automatic sending fails, click on Download Logs in the UI. Then, upload the downloaded zip file to the Customer Portal.

  3. Via SSH: If you cannot access the platform via the UI, open an SSH session to the / Forensic Acquisition and Investigation platform using the key from deployment. Run the following command:

    sudo tar -cvzf /var/log/cado_logs.tar.gz /var/log

    Then, upload the generated zip file to the Customer Portal.

Downloading Logs for a single processing pipeline​

Logs for an individual pipeline can be downloaded by selecting "Platform" on the left menu, then clicking "Download pipeline" on the pipeline you are interested in. This will download a zip file containing the logs just for that pipeline.

Data Privacy​

Secure settings in logs are redacted before sending to Cado.

For example, the following log line:

Got setting CLOUD_CRED_AWS_Default Acquisition: *****