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How to Send Logs to Cado

There are several methods for sending logs to Cado, listed in order of ease:

  1. Automatically through the UI: Navigate to the Help screen in the Cado platform and click on Send Logs to Cado. This will automatically package the logs and send them securely to Cado over HTTPS.

  2. Download and upload manually: If automatic sending fails, click on Download Logs in the UI. Then, upload the downloaded zip file to the Customer Portal.

  3. Via SSH: If you cannot access the platform via the UI, open an SSH session to the Cado platform using the key from deployment. Run the following command:

    sudo tar -cvzf /var/log/cado_logs.tar.gz /var/log

    Then, upload the generated zip file to the Customer Portal.